Refund and Returns Policy

ExamNotesPDF

Refund & Returns Policy

Last updated: 13 August 2026

👋 In short: our products are digital downloads (PDFs). Because these are delivered instantly and can be copied, most sales are final once the download link is issued — with clear exceptions below.

📦 Nature of Our Products

All products sold on ExamNotesPDF (PYQ PDFs, solved question banks, premium notes bundles) are digital, downloadable content. There is no physical shipment — access/download is granted immediately after successful payment.

✅ When a Refund Is Available

  • You were charged but never received a working download link (technical failure on our end)
  • The PDF file is corrupted, empty, or materially different from what was advertised on the product page
  • You were double-charged for the same order due to a payment gateway error

In these cases, contact us within 7 days of purchase and we’ll issue a full refund or a corrected file, whichever you prefer.

❌ When a Refund Is Not Available

  • Change of mind after successfully downloading the file
  • Requesting a refund because you found similar content elsewhere for free
  • Requests made more than 7 days after purchase

💳 How Refunds Are Processed

Approved refunds are issued to your original payment method via Razorpay within 5–7 business days. You’ll receive an email confirmation once it’s processed.

📧 Request a Refund

Email your order number and reason to support@examnotespdf.in

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