Refund and Returns Policy
ExamNotesPDF
Refund & Returns Policy
Last updated: 13 August 2026
👋 In short: our products are digital downloads (PDFs). Because these are delivered instantly and can be copied, most sales are final once the download link is issued — with clear exceptions below.
📦 Nature of Our Products
All products sold on ExamNotesPDF (PYQ PDFs, solved question banks, premium notes bundles) are digital, downloadable content. There is no physical shipment — access/download is granted immediately after successful payment.
✅ When a Refund Is Available
- You were charged but never received a working download link (technical failure on our end)
- The PDF file is corrupted, empty, or materially different from what was advertised on the product page
- You were double-charged for the same order due to a payment gateway error
In these cases, contact us within 7 days of purchase and we’ll issue a full refund or a corrected file, whichever you prefer.
❌ When a Refund Is Not Available
- Change of mind after successfully downloading the file
- Requesting a refund because you found similar content elsewhere for free
- Requests made more than 7 days after purchase
💳 How Refunds Are Processed
Approved refunds are issued to your original payment method via Razorpay within 5–7 business days. You’ll receive an email confirmation once it’s processed.
📧 Request a Refund
Email your order number and reason to support@examnotespdf.in